Semantic Analysis of E-Business Operations
Mehmet Sayal
1501 Page Mill road, Palo Alto, CA, 94304, USA
Email: mehmet.sayal_AT_hp.com
Akhil Sahai
1501 Page Mill road, Palo Alto, CA, 94304, USA
Email: Akhil.Sahai_AT_hp.com
Vijay Machiraju
1501 Page Mill road, Palo Alto, CA, 94304, USA
Email: Vijay.Machiraju_AT_hp.com
Fabio Casati
1501 Page Mill road, Palo Alto, CA, 94304, USA
Email: fabio.casati_AT_hp.com
Abstract
An e-business infrastructure is comprised of a large number of business
processes that are exposed through web services. To manage such an infrastructure,
it is necessary for business managers to be able to observe their e-business
operations in greater detail. In particular, a framework and a tool is required
that allows business users to define qualitative and quantitative metrics,
depending on their own (business or IT) goals. Once metrics have been defined,
the tool should be able to measure them and support users in semantic analysis of
the results, allowing them to quickly identify quality degradations as well as
their causes.
Keywords: business processes, web services, analysis, management
JNSM: Vol. 11, No. 1, 2003
Semantic Analysis of E-Business Operations [Vol. 11, No. 1, 2003]
NOTE: only abstract of paper available on-line; please contact your library or the authors for the full paper
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